ce44 Privacy Policy

About This Policy

ce44 ("we", "us", or "platform") provides a safe and trusted online entertainment service for users in Bangladesh. Protecting your personal information is of the utmost importance to us. This privacy policy explains what types of information we collect, how we use it, who we share it with, and how we keep your information secure.

By using the ce44 website or services, you are considered to have accepted the terms described in this privacy policy. This policy may be updated from time to time; in the event of changes, we will update this page and the "Last Updated" date will be revised.

Only those aged 21 or above may use the ce44 platform. It is not our intention to collect any information from minors.

What Information We Collect

We collect user information in a number of ways. The various categories of information collected are described below:

1.1 Registration and Account Information

When you create an account on ce44, we may collect the following information:

• Full name, date of birth, and national identity details (for age verification)
• Email address and contact information
• Password (stored in encrypted form)
• Preferred language and currency (Taka/BDT)

1.2 Financial Information

To process transactions, we collect:

• Payment method details — bKash, Nagad, Rocket, or Upay account numbers
• Deposit and withdrawal history
• Transaction amounts and timestamps

We never store full card numbers or bank PINs.

1.3 Usage and Technical Information

• IP address and device type
• Browser version and operating system
• Time of site visits, page view history, and session duration
• Game play history and betting data
• Information collected through cookies and similar tracking technologies

Purpose of Information Use

We use the information we collect only for the following legitimate purposes:

• To create accounts and verify identity
• To manage financial transactions including deposits and withdrawals
• To ensure platform security and prevent fraud
• To provide customer service and respond to support requests
• To improve site performance and user experience
• To fulfil legal obligations and follow regulatory guidance
• To enforce responsible gaming policies (such as age verification and self-exclusion)
• To send important service-related notifications

We do not sell or rent your information to third parties for marketing purposes without your explicit consent.

Information Sharing and Disclosure

ce44 may share your information with third parties in the following limited circumstances:

3.1 Service Provider Partners

We have trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners receive only the information necessary to perform their specific services and operate under strict confidentiality agreements.

3.2 Legal Requirements

In the case of a court order, government directive, or legal obligation, we may be required to disclose information to the relevant authorities.

3.3 Fraud and Security Matters

Information necessary for preventing money laundering, detecting fraud, and ensuring overall platform security may be shared with the relevant agencies.

3.4 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. Users will be duly notified before any such change.

Data Protection and Security

ce44 is committed to ensuring the highest level of security for your information. We take the following measures:

• SSL Encryption: All data transmission between your browser and our servers is secured through SSL/TLS encryption.
• Password Hashing: Your password is stored using industry-standard hashing algorithms.
• Access Controls: Only authorised staff can access specific user information, and this is subject to a strict access control policy.
• Regular Security Reviews: Our systems undergo regular security testing, and any vulnerabilities identified are resolved promptly.
• Data Backups: Regular backups are maintained to preserve data integrity.

However, no data transmission over the internet is 100% secure. We take every precaution, but it is not possible to guarantee complete security.

Cookie Policy

ce44's website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions and security tokens.
• Functional Cookies: Remember your preferences, language settings, and layout choices.
• Analytics Cookies: Used to analyse site usage and improve service quality.

5.2 Cookie Controls

Cookies can be disabled by changing your browser settings. However, this may limit some functionality of the site.

Data Retention Period

We retain your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law.

• Active account information is retained for as long as the account remains open.
• Records of financial transactions may be retained for a specified period after account closure in accordance with legal obligations.
• Information required for fraud prevention may be kept for a specified period in the interests of security.
• Once the designated period has passed, information is securely deleted or anonymised.

Your Rights

As a user of the ce44 platform, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: You may request that your information be deleted in certain circumstances, though this may not be possible where legal obligations exist.
• Right to Restrict Processing: You may ask that the use of your information be limited for specific purposes.
• Right to Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your information in certain cases.

To exercise these rights, contact us by email at [email protected].

Protection of Minors

ce44 services are intended solely for those aged 21 and above. We do not knowingly collect any personal information from minors.

If we learn that information has been collected from a minor, it will be deleted immediately and the associated account will be closed. If parents or guardians believe their child's information has been collected unintentionally, please contact us.

Third-Party Links

The ce44 website may reference certain third-party services (such as bKash and Nagad payment gateways). These external providers have their own privacy policies, and ce44 is not responsible for their practices or how they handle information.

We advise users to read the terms and privacy policies of their payment provider.

Changes to the Policy

ce44 reserves the right to update this privacy policy at any time. For significant changes, we will:

• Note the updated date on this page
• May notify registered users by email
• May announce changes through a public notice on the site

Continued use of the site after changes are made will be considered acceptance of the updated policy.

Responsible Gaming and Information

ce44 believes in responsible gaming. We use information about your gaming history and behaviour to:

• Identify unusual spending patterns and provide assistance to users where needed
• Manage self-exclusion or limit-setting requests
• Keep the age verification process working correctly

To learn more about responsible gaming, visit our Responsible Gaming page.